Key Responsibilities

New Product Introduction (NPI) / Launch Phase

• Support supplier PPAP preparation and track submission status
• Assist with capability studies and dimensional validations
• Collect and share supplier feedback during feasibility and design reviews
• Help establish inspection criteria based on CTQ (Critical to Quality) characteristics

Production / Sustaining Phase

• Support incoming part inspection and first-pass yield tracking
• Investigate non-conformances and issue preliminary supplier notifications
• Coordinate containment activities for immediate quality issues
• Maintain supplier performance records and audit documents

Warranty / Field Feedback

• Coordinate part returns for supplier analysis of early warranty claims
• Record and monitor supplier responses to field quality issues
• Assist in summarizing warranty data for internal team reviews